Privacy Policy
Last Updated: June 23, 2025
1. Introduction
AI Consulting Services ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
This policy is compliant with the Protection of Personal Information Act 4 of 2013 (POPIA) of South Africa and other applicable data protection laws.
2. Information We Collect
We may collect the following types of information:
2.1 Personal Information
- Name, contact details (email address, phone number)
- Company information
- Information provided when filling out forms on our website
- Records of correspondence if you contact us
2.2 Technical Information
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referral source
3. How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our services
- To notify you about changes to our services
- To respond to your inquiries and fulfill your requests
- To send administrative information
- To personalize your experience
- To improve our website and services
- To conduct data analysis and research
- To comply with legal obligations
4. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Your consent
- Performance of a contract with you
- Compliance with legal obligations
- Our legitimate interests, provided they don't override your fundamental rights and freedoms
5. Information Sharing and Disclosure
We may share your information with:
- Service providers who assist us in operating our website and conducting our business
- Professional advisors, including lawyers, accountants, and insurers
- Regulatory authorities, government agencies, and law enforcement when required by law
We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Your Rights
Under POPIA and other applicable data protection laws, you have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your information
- Object to processing of your information
- Withdraw consent at any time
- Lodge a complaint with the Information Regulator (South Africa)
To exercise these rights, please contact us using the details provided below.
9. Cookies and Similar Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings. For more information, please refer to our Cookie Policy.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
AI Consulting Services
56 Loop Street
Cape Town, South Africa
Email: [email protected]
Phone: +27 21 057 2503
Information Regulator (South Africa):
Website: https://www.justice.gov.za/inforeg/
Tel: 012 406 4818
Email: [email protected]